Privacy Policy

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Veneto Properties (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information that you provide when interacting with our website, forms, or SMS messaging program.

By submitting your information or opting into SMS messages, you agree to the terms described below.

We may collect the following types of information:

• Name
• Email address
• Phone number
• Property address or unit information
• Lease details relevant to communication
• Maintenance and service request details
• Communication history with Veneto Properties

This information is used solely for providing property management and related services.

We use your information to:

• Communicate about your lease, rent, and account status
• Send rent reminders, renewal notices, and important property updates
• Coordinate and confirm maintenance or repair requests
• Share information about available units, move-in/move-out instructions, and property notices
• Provide customer support and respond to inquiries
• Improve our communication processes and service quality

For our SMS and mobile messaging program, we make the following commitments:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Additionally:

• Text messaging originator opt-in data and consent will only be used to send messages through our messaging providers and to manage your subscription status.
• We may use service providers (such as messaging platforms or aggregators) solely to deliver SMS messages and maintain system functionality.

If any part of this Privacy Policy describes information sharing, all such use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

We use reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure.

• You may opt out of SMS communications at any time by texting “STOP.”
• You may contact us to update, correct, or request deletion of certain personal information, subject to legal and contractual obligations.

Contact:
Veneto Properties
Email: elisa@venetoproperties.us

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.